Signs you need emergency plumbing
- Water coming through a ceiling or wall
- Sewage backing up into a tub or floor drain
- No water to the house
- A pipe that burst in a freeze
- Water heater leaking heavily
- A gas smell near the water heater or stove
How an emergency plumbing call works
1
On the phone we tell you what to shut off right now
2
Dispatch the nearest plumber with an ETA by text
3
Stop the damage first, then a written quote for the permanent fix
4
Documentation and photos for your insurance claim
Questions about emergency plumbing
Where is my main shutoff?
Usually where the water line enters the house, often near the water heater, in the garage, or at the meter by the street. Find it before you need it.
Do you charge more after hours?
There is an after-hours rate. We tell you what it is on the phone before we dispatch.
What should I do about a gas smell?
Leave the house, do not flip switches, and call the gas company first. Then call us for the repair.
